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Our team is available Monday – Friday from 9am – 5pm (GMT+8), we’ll do our best to respond as quickly as possible.

Ordering

How long until you ship from ordering?

For in stock items these will ship within 24 hours (weekdays). If an order is placed on a Friday it will be processed on the following Monday.

What payment methods do you accept?

We accept all major credit cards, as well as Apple Pay and Google Pay.

Do you offer financing?

For US orders we offer financing through Affirm, and for Australian orders we offer financing through Zip Money.

Where do you ship from?

If purchasing directly from our website, orders will ship from our warehouse located in Hong Kong.